Help & Support

FAQs

Got questions? We’ve got answers! The Frequently Asked Questions section helps to resolve common questions about account setup and troubleshooting profile filters quickly and succinctly to keep you on your path.

Users submit their travel plans, and our matching algorithm connects them with compatible travel buddies based on destination, dates, and interests.

Yes, signing up and basic features are free. We also offer premium plans with additional benefits.

Anyone who loves to travel! Whether you’re a solo traveler, a frequent flyer, or someone looking to meet new people, our platform is for you.

Yes, you can filter matches based on gender, age, and other preferences.

You can report or block the user through the platform. We take all reports seriously and will investigate promptly.

You can update your travel details in your profile or cancel your trip if needed.

Yes, you can unmatch and request a new travel buddy at any time.

Contact Us

Do you need anything more? Get directly in touch with the Zafaari team through their email or messaging system. Be it with platform feedback, reporting an issue, or receiving some extra personalisation tips, we are just a message away!